Wheaton World Wide Moving

Wheaton World Wide Moving's Review

Wheaton World Wide Moving, founded in 1945, is one of the top names in the moving industry, offering exceptional relocation services for both residential and commercial customers. With over 75 years of experience, the company specializes in long-distance moves, international relocations, and specialized services for high-value items such as artwork and antiques. Wheaton is known for its commitment to customer satisfaction, ensuring that each move is as smooth as possible through their comprehensive services, which include packing, storage, and vehicle transportation. Their fleet of modern vehicles and experienced movers allow them to handle any relocation challenge. Though their services tend to be pricier compared to some smaller companies, Wheaton’s reputation for reliability and care makes it a trusted choice for long-distance or complex moves. Wheaton’s global network ensures a smooth and secure move, no matter the distance or complexity.

Pros

Cons

Offers a wide range of moving services including packing, storage, and transportation.
Reliable for long-distance and interstate moves.
Strong reputation for customer service and satisfaction.
Flexible moving packages to suit different needs.

Services may be expensive compared to smaller, local movers.
Availability can be limited during peak moving seasons.
Some customers report occasional issues with communication or delays.

What Customer Say!

I am not sure even where to start with our move experience. We have moved frequently (usually about every 3 years), and this is by far the worst move experience we have ever gone through. We moved across country and hired All Reasons to manage our move. All Reasons used Wheaton as the cross-country mover. They were referred to us by an acquaintance and were by far the most expensive of our options, but we were concerned about the quality of our move and so followed the old adage that "you get what you pay for." Unfortunately, that is not how this experience worked out at all. I will have to abbreviate a bit to not exceed the character limit for this post.

STAY AWAY if you value your time and belongings. HORRIBLE EXPERIENCE! There are much better moving companies out there. Believe all the bad reviews about Wheaton. Don't hire Wheaton if you are moving. They have been giving my family the run around, and failing to pay out insurance on $18,000+ worth of damages/lost items since last October, 2024 (8 months now). They tried to blame everything on their local partner who has been fantastic to work with. There is photographic evidence everything was ok when it was loaded. Their driver also tried to charge me for additional/unused/unnecessary services on the day of delivery. They/I have all the documentation proving everything.

Wheaton moved us from OH to TX with a stop into storage for almost 2 months. In their apparent zeal to take as little space on the truck as possible, multiple pieces were damaged/destroyed. Boxes were completely destroyed. Shelving units I had carefully wrapped came off the truck as loose pieces. Our refrigerator plug was crushed and not working. Local crew that delivered left things not properly assembled and lied that they had done it. The crew actually carried away a bolt on one piece so I wouldn't see it wasn't properly assembled. They had to reassemble our storage beds because they failed to do it correctly. Added an hour to the move. All 4 of our wardrobe boxes were crushed, leaving our clothes soiled and wrinkled. One mattress which was supposed to be boxed, was delivered half wrapped in plastic/tape and with black footprints all over it. Filed the appropriate claims and received a reasonable response except for the fridge. We needed it repaired right away and the movers wouldn’t pay since we repaired it before they could send someone. All in all, I would not use Wheaton again. I completed Wheaton’s post-move survey, and no one even responded to my complaints.

Our Research Methodology

At Ace Interstate, we strive to provide trustworthy and reliable recommendations for moving companies. Our reviewing methodology is designed to ensure transparency, accuracy, and relevance. Here’s how we evaluate and rank moving companies:

Comprehensive Research
We analyze customer reviews, industry ratings, and company credentials from credible sources. This includes Better Business Bureau ratings, online feedback, and testimonials.
Service Quality
Companies are assessed based on their service offerings, such as packing, storage, long-distance moving, and specialty services. We prioritize those with a track record of timely delivery, professionalism, and excellent customer service.
Licensing and Insurance
We verify that all listed companies are licensed and insured, ensuring they meet federal and state regulatory standards for safety and reliability.
Pricing Transparency
Competitive pricing and clear, upfront cost structures are essential. Companies that avoid hidden fees and offer free quotes are rated higher.
Experience and Expertise
Movers with years of experience, specialized skills, and a proven history of handling complex moves are given higher rankings.
Customer Satisfaction
We closely evaluate client feedback for consistency in quality, responsiveness, and issue resolution. High customer ratings play a significant role in our rankings.

By using these criteria, Ace Interstate provides a well-rounded evaluation of moving companies, empowering customers to make informed decisions for their relocation needs.