Two Men and a Truck's Review​

Two Men and a Truck's Review

Founded in 1985, Two Men and a Truck started with a single truck and has grown into one of the largest moving companies in the U.S., offering services in more than 40 states. The company provides a variety of moving services, including local and long-distance moves, packing and unpacking, storage, and specialty moves for items like pianos and antiques. Known for its friendly, professional movers, Two Men and a Truck offers a more personalized and accessible service compared to larger moving companies. Its franchise model ensures that customers receive high-quality service across a wide geographic area. While the company is often more affordable than larger moving services, it may not be ideal for very large or complex moves. However, its commitment to customer satisfaction, flexibility, and efficiency makes it a popular choice for both residential and commercial customers.

Pros

Cons

Offers a wide range of moving services including packing, storage, and transportation.
Reliable for long-distance and interstate moves.
Strong reputation for customer service and satisfaction.
Flexible moving packages to suit different needs.

Services may be expensive compared to smaller, local movers.
Availability can be limited during peak moving seasons.
Some customers report occasional issues with communication or delays.

What Customer Say!

Group of young men/movers were very clean, friendly and personable. My husband followed them to new home. They unpacked everything except for my son's 50" new tv, was still covered in blanket and seran wrap, whereas everything else was unwrapped/unpacked. My son arrived at new home. When he unwrapped his tv it was severely cracked and unuseable. Obviously guys knew it broke and that is why it was the only thing left unpacked. My husband unwaringly & mistakenly signed off on everything, didn't unpack the tv or inquire about it because it was my son's. The company offered $40 for the tv because their insurance compensates by so much a pound, not by value. Obviously there wasn't much care used in transportation and for customer's property, so I would not recommend. I tipped the guys well in advance, big mistake, trusting they would use care and due diligence because that is what you would expect, but if you value your things, use a different company.

What truly moved me, however, was when Amanda called back shortly after, explaining that she had spoken to Pierre, her boss, who had decided to go above and beyond to help us. Pierre’s decision to offer the move for free, left me speechless and emotional. I could not believe that people like you truly exist, who are willing to extend such generosity without hesitation. On the day of the move, Mitch, Mike and the team arrived promptly and handled everything with remarkable professionalism. They were not only efficient but incredibly kind and respectful. Their positive attitudes and careful attention to detail made the entire experience smooth and stress-free. I was truly amazed at how well they worked and how comfortable they made us feel.

Shady business. Unclear pricing, they don't include VAT in their quotes and the amount they say they'll charge up front isn't a fixed cost. Turns out it's by the hour and they'll add the time they spend travelling to and from their office on without telling you beforehand. They will also ambush you with a large amount of paperwork on the day having you sign your life away, again any time you spend reading though this and trying to properly understand it will be added to the cost. The movers themselves were good but the guys in the office seem out to fleece you.

Our Research Methodology

At Ace Interstate, we strive to provide trustworthy and reliable recommendations for moving companies. Our reviewing methodology is designed to ensure transparency, accuracy, and relevance. Here’s how we evaluate and rank moving companies:

Comprehensive Research
We analyze customer reviews, industry ratings, and company credentials from credible sources. This includes Better Business Bureau ratings, online feedback, and testimonials.
Service Quality
Companies are assessed based on their service offerings, such as packing, storage, long-distance moving, and specialty services. We prioritize those with a track record of timely delivery, professionalism, and excellent customer service.
Licensing and Insurance
We verify that all listed companies are licensed and insured, ensuring they meet federal and state regulatory standards for safety and reliability.
Pricing Transparency
Competitive pricing and clear, upfront cost structures are essential. Companies that avoid hidden fees and offer free quotes are rated higher.
Experience and Expertise
Movers with years of experience, specialized skills, and a proven history of handling complex moves are given higher rankings.
Customer Satisfaction
We closely evaluate client feedback for consistency in quality, responsiveness, and issue resolution. High customer ratings play a significant role in our rankings.

By using these criteria, Ace Interstate provides a well-rounded evaluation of moving companies, empowering customers to make informed decisions for their relocation needs.